FAQ's (Frequently Asked Questions)

Is it safe to make purchases through your website?
Absolutely YES. Artistic Agenda Press’ official retailer 2Checkout.com:
· Uses state-of-the-art fraud detection
· Is tested and certified daily to pass the HACKER SAFE Security Scan by McAfee
· Is a confirmed participant in the BBBOnline Reliability Program
· Uses MasterCard SecureCode and Verified By Visa to help you protect your identity
· Offers a secure online shopping guarantee
All of these security measures combine to make your purchase experience here safer than when using your card in person, through the mail and over the phone.

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What methods of online payment can I use?,
· All Major Credit Cards
· Paypal
· Online Checks

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What alternatives to purchasing online do you offer?
All items can be ordered by mail by sending a completed order form and a check or money order made out to “Artistic Agenda” to the following address:

Artistic Agenda Press
Attn: Order Processing
3579 E. Foothill Blvd. Ste. 539
Pasadena, CA 91107

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When will my order arrive?
Your order is shipped via the US Post Office First Class shipping and takes about 3-10 days to arrive.

Outside of the USA, we use Global Priority Mail and your order should arrive in 5-10 days.

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What happens if my chapbook arrives damaged in the mail?
Simply let us know by phone, fax or Email and we will send you another one immediately. Free of charge.

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Can I get a bulk discount for use with a book club or educational institution?
Absolutely. You can select our ChapPack Bundle which gives you a 20% discount when ordering five (5) books at a time, or for larger orders, email us at:
specialmarkets@artisticagenda.com.

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My question isn't answered on this page. What should I do?
We're glad to answer your questions, don't hesitate to contact us by phone or email at:
phone: 626-798-5102
e-mail: info@artisticagenda.com

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